Australia

• Free Standard Shipping - Orders over $250 AUD. Estimated Delivery Time - 5-10 Business Days.
• Standard Shipping - Flat rate $10 AUD . Estimated Delivery Time -  5-10 Business Days.
• Express Shipping. Flat rate $15 AUD. Estimated Delivery Time - 3-5 Business Days.

International

• Free Standard Shipping - Orders over $250 USD. Estimated Delivery Time - 6-10 Business Days.
• Standard Shipping - Flat rate $15 USD . Estimated Delivery Time -  6-10 Business Days.

More Shipping Details

• Shipping prices exclude customs duties and taxes. You may be required to pay customs duties and taxes to your local authorities upon arrival of your parcel.
• The exact amount of customs duties and taxes will vary depending on the value of your order and the customs regulations of your country.
• Every order is provided with a tracking number once shipped. You can use this tracking number to track the progress of your order and to estimate the delivery time.
• Please note that estimated and calculated delivery time frames are based off after dispatch from warehouse, and may vary due to factors such as weather conditions, customs clearance, and other unforeseen circumstances.

AusPost (Australian Orders)

To track your order, you can use the AusPost app or sign up for MyPost.

• The AusPost app is available for download on both iOS and Android devices.
• MyPost is a free service that allows you to track your orders, manage your shipping address, and more.
• If you are having issues with your delivery or need to update your shipping address after it has left our warehouse, please contact AusPost.
• You can contact AusPost by phone, email, or through their website.
• 131 888 (Australia)
• 0800 920 877 (New Zealand)
• If your order is lost or missing, you can fill out this Lost Item Form.

Australia Post (International Orders)

All international orders are shipped via Australia Post International.

Tracking:
Once your order has been dispatched, you will receive a shipping confirmation email with your Australia Post tracking number. Tracking updates can be viewed online through Australia Post once the parcel has entered the international network.

Delivery:
International deliveries are handled by Australia Post and their partnered postal services in the destination country. Delivery times vary depending on the destination and local postal service. If delivery cannot be completed, the parcel may be taken to a local post office or follow the delivery procedures of the destination country.

Customer Support:
For tracking or delivery enquiries, please contact Australia Post directly or refer to the tracking information provided in your confirmation email.

Access the Australia Post Tracking Portal

If you have further questions, you may want to look at our FAQ section.